Susan Shepherd has been a Registered Dental Assistant for 20 years and has worked with Doctor Dawson for the last 14 years. Together, they form a clinical team that is unmatched in the industry. Susan is originally from South Carolina. She joined the Air Force in 1995 where she received dental assistant training. Susan has reorganized two offices to meet the requirements and standards of electronic medical records and is the Vice President of Development and Technology for Centergistix Software. As the co-developer of the Centergistix platform, she has worked alongside Doctor Dawson to create the vital tool that empowers implant teams to seamlessly manage their cases from start to finish.